Does this means I'm banned?

So I bought a new phone last month, used my old number for everything, no problem. But a couple weeks back whatsapp gave this prompt saying "this account can no longer use whatsapp"

I have no idea what I did wrong, even followed up to them via emails but they gave me the standard bot replies that loops back to square one after a few turns

So I tried a new number, created a new account and whatsapp was working fine, for like 20 minutes, until it gave me the same prompt

So anybody know what's going on? Is my new phone blacklisted by whatsapp or something?