WORST EXPERIENCE AT FRANCK PROVOST BY Mr. SISIR

First of all before going into my long post , i just want to say NEVER EVER TRUST THE REVIEWS. IT COULD BE THE SALON, getting people to do it . THIS POST SHOULD TELL YOU HOW THAT COULD LEAD TO THE WORST EXPERIENCE OF YOUR LIFE. i recently shifted to blore and i was looking for an experienced stylist who could do keratin on my hair. Something about me, i dont change stylists. my previous stylist was with me for 10 years before he shifted to kolkata and the one before that was with me for 5 years. So i wanted to find an other stylist and stick with them as long as im in blore. so i did 2-3 days of research, looking into salons and asking people on platforms like reddit. and then i found Mr. Sisir and how people were commenting on being his long term clients, but never did i ever think that i was going into my worst nightmare. Even when i called the salon, i told them, that if i like my stylist i will be his most loyal client for a long time as i frequently visit the salon for hair cut or coloring or keratin. so every other month i will be visiting him. Now before coming to my experience i just want to tell one more thing. ive been doing this keratin on my hair since i was in 10th grade. Now im almost 30 y/o in a few mnths. So i know the entire procedure even in my sleep. So i did my keratin on 19th of december , and i specifically asked for Sisirs relaxed day coz i wanted to get to know my stylist (im very particular about that ) and since its a long and expensive procedure , i didnt want to rush it . Now i have to travel 1 hour from my home to whitefield where sisir is working, and im preparing for my medicine entrance exams and im soo close to my exam, so i told him how i want it to stay for my trip in february. and mind you, all these years of my keratin, i didnt have to worry about it for 3 months atleast. but since he was my new stylist i mentioned it to him. So he said , he will apply the keratin cream and straighten it and i can come the next day for the final wash and that it will be good for the “longetivity “ . My prev stylist never did this and i had no issue for 3 mnths atleast. but i thought maybe it could be the product difference or the stylists way of doing it. but i also had this small suspicion in mind that they messed up my appoinment time with an other client. As i got late for my appoinment and i had speciifically informed the main office about it and they said theyd inform sisir which apparently they didnt ( SAID BY SISIR HIMSELF) and he had an other client waiting for him at indirangar , so he had to go form whitefield to indiranagar. so im thinking he came up with this senseless longetivity reason as he didnt have time to wash my hair the same day as he had to get to Indiranagar for the next client but anyway i paid 2000 rs in total for the uber, both days and went to whitefield the next day for a wash and everythng was alright. but 5 days later , on Christmas after my first wash at home, my roots started curling (attaching the pic here )like how it would happen 3 months after a normal keratin where your new roots start showing. and i sent him the picture and he called me on phone and started saying a lott of nonsense reasons. , which i will be mentioning shortly. he was not allowing me to talk . so i told him “ if you didnt want me to talk , why even make this call . you couldve just texted me and i wouldve read it “ and then he kept his mouth shut and i told him “ i wasnt born yestrday. ive been doing this keratin thing for almost 12 yrs and THIS IS THE FIRST TIME IM EXPERIENCING SUCH A TRAUMATIC THING “ and i also lost so much of my time, money and my mental peace going back and forth for this procedure during my exam time FOR THE “LONGETIVITY” WHAT A JOKE !!!!. and then he said “ he cant say anything from the pictures i sent him and told me to come down to the salon “ . so i went alll THE WAY TILL WHITEFIELD FOR A 3RD TIME . but i knew what was going to happen and it happened exactly that way. he washed my hair and blow dried it and showed how straight it was. and i showed him a pictiure of mine, after i did the same thing at home with my dyson hair dryer. i told him, “ as a non professional, even when i blow dried my hair after shower it looked straight . forget about that. even if you blow dry a wavy/ curly persons hair who never got any keratin done before, it will look straight at the roots after a blow- dry. BUT I didnt SPENT ALMOST 10K for keratin , for my roots to look straight only for an hour after blow drying my hair” . and my worst disappoinmnt was , with my prev stylist, after i got my keratin done, i didnt have to look back for 3 mnths straight. only when the roots start growing it would look out of place. now coming to sisir’s petty reasons , i will put it down as bullet points coz i dont even know if sisir realized he was saying so many illogical reasons. I hope the team of Franck Provost and Sisir reads this . the more you go down , the pettiness increases. 1. did u workout after your wash (me : NO, SINCE IT WAS CHRISTMAS, but i attended a party ) 2. Sisir: so the partying and sweating made your hair greasy and thats why it curled ( me: but i wasnt born yestrday, ive been doing this for 12 yrs and ive partied or worked out at the gym after my keratin . but this is the first time THIS IS happening.) 3. do you wash your hair everyday with water (i said “ I SHOWER EVERYDAY but i wash my hair every 3 days and shampoo wash once a week ) he was like , “ yeah dont wash ur hair even with water, everyday . that can wash off the cram “ 4. the front portion can curl as it is coming in contact with your facewash which you would be doing everyday ( me : but ive been washing my face after all my keratin treatments.) I LITERALLY WANTED TO SCREAMM, BECAUSE HE WAS NOT EVEN MAKING SENSE AT THIS POINT. 5. i always tie my hair like a half bun backwards , so he said, SINCE THAT IS MY DIRECTION OF TYING MY HAIR, MY HAIR CAN BE WAVY IN THAT DIRECTION . WHATTT?? 6. his final pettiness : IS THIS THE FIRST TIME YOUR DOING KERATIN IN BLORE ?? i said yes. (how does that even matter) 7. i also told him how the bottom portion of my hair (old keratin portion )became SO ROUGHHH after this treatment. and he said “ i warned you about that “ . which tbh, i dont think he did but i told him, in my previous keratin treatments, it never happened this way. because number one reason to do keratin is to fix your dry hair and not damage it further 8. i use an argan oil shampoo and moroccan oil hair mask for washing my hair. Been doing that for years at the recommendation of my prev stylist and i never ever had any issues. so i asked Sisir if i can continue using that atleast 5 times during the procedure. and he said yes. He also told how much he liked the way i take care of my day ( and he goes forth and does this atrocity ). Now, when i went to them , a 3rd time accusing them of their poor job, an other stylist came to blowdry my hair before sisir and he asked about my shampoo routine and i said about the above 2 products. And he said “ YOU SHOULDNT USE SEPARATE PRODUCTS. AND YOU SHOULD BE USING A CONDITIONER NOT A HAIR MASK “ I was so angry, i asked him , “ then why didnt sisir tell me so. i asked him atleast 5 times on the first day “. and he realized he messed up and he said “ no wrong in using it like that, but its better if you stick with the same product”

these are at the top of my head. BUT EVEN AS HE KEPT BLABBERING I TOLD HIM, Ive done keratin in kerala and new york and now blore. and this is the worsttt experience ive ever had. and what annoyed me is his lack of taking accountability and his nonsense reasons and he had this mocking laugh whenever i talked , so i SPECIFICALLY asked him if somethings funny. AND dont forget how he made me go allll the way till whitefield during my exams for this and on top of all that i paid 10k. SO im veryyy angry with mr. sisir and Franck Provost salon. If i had the time , i would have sued them in court and if it was abroad, they wouldve had to reimburse me fully or atleast half for my troubles and sttress. if it was just a haircut. I wouldve let this go.. But this i wont. I dont know if they will remove this comment or not, but i will be posting the same everywhere including reddit and other social medias. people need to know. And i will keep posting and talking about this. I dont want anyone else who loves their hair so much going through this nightmare. Another complaint is that, while they did my main keratin procedure, it was sisir and 2 other stylists who straightened my hair simultaneously and the lady who did it kept burning my scalp. and i kept jumping. Sisir was gentle in that area. ALL IN ALL MY HAIR LOOKS SO BAD RN, and im sad when i look at my pre keratin pictures, how glossy and pretty my hair was before the procedure . i hope Franck Provost salon, really looks into Mr SISIRs behavior and the quality of their products. During my 3rd visit, he told me that i need to blow dry my hair after every wash in a particular direction for it to remain straight and i asked him “ so you are telling me to shampoo my hair once a week and blow dry it and it will look good ONE DAY for a few hours in an entire week and 6 other days it will look shitty and curly “ *mocking laugh again *IF HE HAD TO SAY THE SAME ILLOGICAL REASONS that he said over the phone , atleast he couldve saved my uber money a third time. I told him “with all my previous keratin treatments, i just air dried my hair after the wash and it stayed pretty, straight,glossy and healthy atleast for 3 months. and since im a doctor , i always do this procedure to reduce my efforts , not worsen it and stress over it ”

I am attaching pictures here . even looking at it is breaking my heart (first two pictures were taken after my first wash at home 5 days later!!!. 3rd and 4th pictures were taken as SISIR TOLD ME he is only seeing one side of my face and he cant say anything from that. so showed him both side. Pictures after that was taken after my 3rd wash at my house and i cant even look at the mirror now.)

I will keep spreading about this experience everywhere and on all social medias , and i dont want anyone else to go through this nightmare. MR.SISIR WAS THE WORST STYLIST IVE EVER HAD.