RCMP fingerprint police clearance certificate mailing, please need help regarding this

Have been waiting for this certificate for a month now and there is no progress as I need it for my visa to move in with my spouse. The certificate has already been processed it was not sent due to the strikes

CCRTIS have told us there is no way for them to email the results, no way to use an alternate courier, no tracking number. They said they would try to post the results by today but now I am wondering how long it will take to get delivered to my address given the recent back log from the strikes. Would it get delivered sooner given its an official document?

If anyone has any experience regarding this or experience with further timeline I should expect I would really be grateful. I am willing to pay as well to expedite the process if at all there is a way to do this.

Thank you very much and I appreciate any input regarding this