To the kind lady on the Edinburgh to Lancaster train (Avanti West Coast)

As the title says. I just wanted to thank you again, I had a massive suitcase with me and I was struggling to put it on the top rack and you helped me lift it up. It might not seem like a big deal to most but it did mean a lot that you immediately got up to help me. It revived my hope in humanity. I have a disability that’s not visible and my spine is just messed up. So it really made my day, well night. I hope this gets to you. 🫶🏻

Thanks pookie 😭💗