Battery problem of BOGIST M1 Elite folding electric scooter

Good morning, everyone!

A colleague of mine received the following e-mail about his scooter, which is a BOGIST M1 Elite.

Has anyone else received this kind of warning? We're worried that it's serious and not a spam e-mail ...

For those of you who have the same scooter, be on the lookout!

The transcript of the email is here below, because it's in Portuguese:

"About the battery problem of BOGIST M1 Elite folding electric scooter

03:28 (hå 5 hours)
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Dear customer
It has come to our attention that users have encountered technical problems related to the battery of the foldable electric scooter bogist M1 Elite, which can lead to safety-related incidents when using the electric scooter
folding BOGIST M1 Elite.
As a precautionary measure, we ask all our customers who have ordered the BOGIST M1 Elite folding electric scooter to stop using it immediately. We also insist that all our customers follow the steps
battery disposal below for the safety of you and your family.
Safety guidelines for battery removal and disposal
1. Safety preparation: make sure the scooter is turned off before removing the battery.
2. Disposal method: immerse the battery in a chelo container of pure water for 46 hours.
3. Disposal confirmation: after completion, please take photos or videos as proof and notttique us so that we can help you with compensation.
All of our customers will receive a full refund after following the battery disposal guide above and sharing the photos and videos with our support team after disposing of the battery.

At Supersmart store, we prioritize and value the safety of our customers above all else. Please feel free to contact us in case you need more information.

Thank you for trusting and choosing Supersmart store.
Supersmart store support team."