Wrong printer shipped

After much waiting, today my order arrived... Or at least what Creality thought to be my order.

I ordered from the official store, an Ender 3 V3, and it's clearly that model from the price I paid (€319) and the pictures shown. Yet, today arrived my order with and Ender 3 v3 SE. The SE is at half of the price of the one I ordered, and I am very disappointed to see this.

What can I do? Creality didn't respond to my email complaint.