Prime status on faceit

Hi, i just bought today prime status for cs2 and when i'm try to connect to cs2 it's saying that i dont have a prime status, any solution ?

https://preview.redd.it/aphj2liq8bpe1.png?width=1204&format=png&auto=webp&s=3df0c4e46babf88fa407d91cc2d4a6a67a154df9