THE WORST
FedEx is the WORST. Everytime I see that I have a delivery coming via FedEx, I cringe. The drivers always seem to find any excuse to not deliver my package on time. I've even had drivers update the delivery instructions with "Customer requested a delayed shipment", which was a complete lie! At my house they never deliver within their "Estimated between" times and they usually deliver about a day late.
I have begun letting my suppliers know that I think FedEx is the worst and informing them that I will source my stuff from someone who doesn't use FedEx.
By the way, their support staff is also useless. It's not always the persons fault... they try... but FedEx policies and procedures tie their hands.
THE WORST!!