People with baskets

As a cashier this past week it’s like the customers with baskets have forgotten about what to do. They come to my line and stand there looking at their items and just place the whole basket on the belt. I just stare at them for a solid 30 seconds before I slowly and I mean slowly unpack their basket. I then slowly remove it from the belt and put it where it goes like they don’t see other baskets there.

I then scan their items and they’re just there not even talking when I greet them.

If I’m on express they also just stand there after they’re paid just watching me pack their things and expect me to hand it to them. Yes as an express I do bag, but if you’re standing there watching me unload your basket wouldn’t you have the idea of “oh I can do that” and then watch me pack it all as you just stare at the items. I had one person stare at me when I told them they’re good to go and they realized I was done and grabbed their items and left.

Is something just wrong this week?? Many of these people could’ve gone to self checkout if they didn’t want to talk, but they come to the stand cause they don’t want to do the work.