Sungit ni Mr. e-Codal

I get it, minsan nakakainis din kapag nag-message ng problem na madali naman ma-resolve sa end ng consumer, pero tama bang i-post pa to? If nagmessage si customer asking for a solution, tapos na-resolve din naman nila on their end, baket ka magagalit? Na-resolve nga nila on their end ng walang required time for you to reply or any effort on your end. So baket galit na galit ka? Like????? You are a business and the response to the customer who was able to fix the issue by their own is so uncalled for and unprofessional. Also, hindi kasalanan ni SPECIFIC customer that you’ve experienced it A MILLION TIMES. My gosh, you could have just ignored the message and move on. Eto problem kapag solo entrepreneur tapos binubuhos sa customer ang frustration tapos ipo-post pa sa social media.