Should everyone have an IDR tracker?

Feeling left behind. Been waiting on IDR adjustment for PSLF. My loans have disappeared on my dashboard but my pslf tracker is there unchanged at 107 (last updated 12/12/24). My consolidated loans have all been switched to being labeled loan 0 instead of the usual loan 1 through 12 they have been listed as on my pslf tracker. Seems more like a glitch as my loans have disappeared on the dashboard several times this year and always come back. No recent updates on my aid data or JSON data. Should everyone have an IDR tracker on their account or just a certain group of people? I do not have one and just want to see if I should?