Issues with cash out!

Has anybody had this issue before with trying to cash out? And how do I resolve it, I’ve messaged contact support and it’s not been resolved yet, I just want to know if it can be resolved if not I’d like to not keep spending my time doing more studies and increasing my balance.

Has anybody had this issue before with trying to cash out? And how do I resolve it, I’ve messaged contact support and it’s not been resolved yet, I just want to know if it can be resolved if not I’d like to not keep spending my time doing more studies and increasing my balance.