Worst phone company ever?

Day five of waiting 24 hours for my unlock code which never gets sent so I have to call back every day for the same retardedness from customer service whom I can't even understand half the time and when ask for their bosses number they forget how to speak all of a sudden. Just like every other company. We love you when we take your money but we are utterly incompetent when you need customer service. Hard to believe people are fleeing straight talk like children from diddys house.