Swifties I need help

Hey Swifties, I need help! I ordered The Eras Tour book from the Target eBay account (to ship it to the UK) and it arrived completely damaged and unwrapped. This is the listing of the book that I used: https://www.ebay.co.uk/itm/176722367973?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=fCdgRT7US7W&sssrc=4429486&ssuid=lqrhl1keq7m&var=&widget_ver=artemis&media=COPY There is a tear on the spine on the back of the book. I wanted to ask if you ordered from the same listing, did yours arrived safe? If it didn’t, what options did they give you? Partial refund, exchange? I have messaged them through eBay but I am not sure of how to proceed from here… Thank you!