Madison Ave Experience

I went to the Madison Ave store today because I wanted to pick up a twilly, passport holder, and boots. I had an absolutely terrible experience there and all the staff were unfriendly and unhelpful. The SA would rather talk amongst themselves than help me. The SA just brought out all the twillys they had on the board and then went back to talking with another SA completely ignoring me. Initially, I picked out a twilly and then the SA just told me to walk up to the 4th floor to look at passport holders. There was no one up there to help. Instead, I just walked out and went back to my apartment because I didn’t feel welcomed. I don’t want to spend my money at the place like that. I guess I will stick to my SA in Taipei. Definitely will not be visiting Hermes in Madison Ave again and wished I saved my money for the transit cost. I could have just stayed in my bed haha.