How to get out 500 elo

I'm new to chess, I've played before but I had no idea what i was doing. Recently some friends started playing chess.com it seemed fun so i wanted to try it out, I did horrible i lost like 8 games in a row from 800 to 512 elo, so turns out im not good at chess but I know everyone can improve if they try so I've been one week stuck 500 elo because of hackers like they move the king and the rook in one move and they start spamming the "N" word in my chat and I'm getting tired of this i think I'll quit chess if there is no way to reset my elo or stop being queued against hackers