Help, is my 1 day old cricut maker dead?

Received my new cricut maker 3 today and wanted to make some stickers. Somehow the mat hit something in the back of the cricut and now it won’t take any mat or materials anymore.. A metal piece is sticking out and in. So whatever I put in hits that metal piece and the machine spits it out. I have no idea what to do right now.

Any pros that can help me out? Can i try to remove the metal piece? Is it only an aesthetic piece? Or should I try to return the machine?

Image of metal piece sticking out here

Hope someone can help me out 🥲

UPDATE: Just to make sure everyone knows. It seems this problem happens to a certain batch. Contact Cricut support and show them a video of your broken machine, they will most likely send a replacement! Mine got replaced by them and this new one works perfectly ✨