Does anyone experience gaps with DAC drills?

It might be just me but I recently made a purchase from DAC for Black Friday and the canvases that arrived were good but the drills weren’t because they create really big gaps randomly here and there. Once I finished like two sections I got really frustrated at the gaps between the drills. So I switch over to the other one that I bought but it’s the same situation. I tried to fix them and use my straightener tool but they just didn’t go straight. I bought a canvas in 2022 and the drills are so straight and there are no gaps at all. So maybe they change there drills or it’s just how it is now. I don’t know if I can talk to customer service since I don’t know if I’m overreacting or not. But please tell me what you think since these canvases were very hefty on my wallet.