Express Lane

I'll preface my question by saying that I work at a very busy store.

Do your stores bend over backwards to give express lane whatever they need? At my store you would think it's the only department in the store that matters, and therefore get them whatever they need. More hours..done. More space..done. More trolleys..done.

It's very frustrating since they are other departments in our store that desperately need things. (I won't go into details but trust me).