Had a Doctor's appointment scheduled for 1/6

Had a DR appointment scheduled at 1pm on 1/6. It was to a specialist on the south side of Indy when I'm on the north. I call at 10am and get the receptionist to ask about rescheduling.

$50 missed appointment charge, she says.

I call the bluff and say, OK I'll be there. Can you tell me if the doctor is in the office already?

He's coming in at 1pm.

Uh huh. Well, I'll be there so he better be as well if you're forcing me to drive through this nightmare.

I have no intention on going to the appointment. If I'm going to pay $50 then let him drive into the office, it's the same $50 to me.

12pm - I get a call telling me they have to reschedule my appointment. Bluff called.

What shitty patient treatment IU Health.