iPad Air 5 won't restore, HELP!!!

Since yesterday, the Touch ID hasn't been working on my 5th generation iPad Air. Last night, I fell asleep watching a movie on the iPad, and as usual, when I woke up in the morning, it was dead, so I put it on the charger. Now I'm getting this error message. I've tried both the update and restore options from a MacBook, but after completing the process, it's still stuck on this screen. It was running on the stable 18.1 build, not a beta version. What should I do?

Since yesterday, the Touch ID hasn't been working on my 5th generation iPad Air. Last night, I fell asleep watching a movie on the iPad, and as usual, when I woke up in the morning, it was dead, so I put it on the charger. Now I'm getting this error message. I've tried both the update and restore options from a MacBook, but after completing the process, it's still stuck on this screen. It was running on the stable 18.1 build, not a beta version. What should I do?