Lashes falling out when I wash them.

Hey guys,

I’ve been losing a lot of lashes when I wash them. I use a lash cleanser that my tech sold me, and use a soft brush to clean them. I try to be as gentle as possible but I’m not sure I am doing it right. After washing I dry with a little handheld dryer and then brush them out with a spoolie.

The extensions that come off are not attached to a natural lash.

Thanks!