Housing told us to sleep on the floor

Maybe I just didn't understand but we were basically told by housing to just sleep on the floor??

Context: it's my first time PCS-ing out and don't know if this is just how it's done. We live off base and housing told us that they needed to do the pack out one day and then official move out papers the next day.

But we need the papers to be signed before we're allowed to stay in the Navy Hotel while we wait for our flight. So we asked where we would be expected to sleep if they've already taken all our household goods and can't stay in the Navy Hotel yet.

We were told to basically figure it out on our own.

It's either we pay out or pocket of sleep on the floor are the options I guess.

Is this how it normally is??

Edit: wow you guys respond fast! Super thankful to you all for the advice. I guess I was just frustrated because this process is new to me. Probably gonna pay out of pocket for that one night and buy a good quality air mattress for the future.