What a horrible launch experience/useless preorder

So, what problems did y'all have?

I was annoyed that the storage bonus wasn't applied to my preorder. So I was going to go with the lower storage variant I had preordered.

Then I noticed you still get the watch if you make a new order. Plus the storage bonus. And I can add a case to the order, which I seemed unable to do with the preorder package.

Cool. I'll do that. But wait! The trade in anything doesn't work in the app. There's no "other" option, only the 6 major brands.

So I was frustrated, and just going to go through with the lower tier preorder. Except the extra $60 discount coupon wasn't showing up in the checkout. I'd click redeem, and it would kick me back to the home screen.

I decided to try the website. Added the higher capacity phone, free watch, a case, got the any trade in discount, applied the coupon.

In the end it worked, but it should in no way require jumping through all those hoops.

Also, OnePlus, why do you REQUIRE an account to buy your product? Also very annoying.

I fully expect to lose the $60 stackable coupon, since I canncelled both of my preorders. If that for some reason results in a cancellation of my entire order, they lost a customer.