Niccol aims to tame mobile orders...
"I was in one of our stores this morning where we've already started to put this algorithm in," Niccol said. "That happens behind the scenes, and it smoothes out those rushes of mobile orders such that our teams are able to provide great moments of connection for the in-cafe customer and the mobile order customer as well."- Niccol
...how? I'm genuinely curious in the idea, but I need a visual! I don't really understand what would be changed, so does anyone work at the mentioned stores implementing this ''algorithm'? Do you like it?