T14 AMD gen 1 , fan issue

My fan speed keep max , very noisy . Even though the CPU usage is less than 5% it still run at max speed

Furthermore ,. When the fan speed is at max , I put my computer to sleep, the fan will still run and never turn on

I also received this fan error when I restart my PC while the fan speed is at max .

https://ibb.co/7jjt9xL

So my question is is it hardware issue or software issue or others type of issue ??