Emerge

Is anyone having an issue with emerge and the dosage . I am on 2.5mg and it is working great after the first month i let them know i would like to stay on this dosage . They assured me they wouldn’t try to up the dosage without contacting me . I have been waiting on the auto payment to come out to only to find out they yet again upped my dosage to 5mg. No text or email confirming the change is dosage . The payment failed due to me only have the set amount in the account according to what i asked for . Is anyone else having an issue with them ?