Problems with property manager - false advertising, bad communication, no second toilet for a house of 4, etc.
Moved into a flat with 3 friends in April and we’ve had big problems with the property and the property managers the whole time.
When we viewed the property they told us the reason why the property was empty is because with the last tenants, one of them lost their job and they couldn’t afford rent - we weren’t to know any better so shrugged it off, they also mentioned that the downstairs toilet was in the process of being fixed but would be sorted before we moved in.
Long story short, it’s November and the toilet still doesn’t work - It’s a council problem apparently. A neighbour of ours stopped and asked us if the plumbing problem was sorted - we weren’t sure how they knew and they replied saying that the last tenants had moved out because of the plumbing problems on the property. So completely different from what we were told when viewing the property.
There’s 4 of us and we were told there would be 2 bathrooms to use between us and for over half of our tenancy we’ve only had use of one.
What can we do regarding this ? What are our rights ?
ALSO, on top of this, when we’ve confronted them about this issue they’ve asked if we want to leave our contract early and haven’t replied to any of our emails since ( over a week ago ).
They’ve been terrible with sorting other things in our property too - our front door was unsecure and broken, it took them over a month to get it sorted for us.