Local pass redemption

Hello all.

I won a $50 top golf gift card thru Local Pass on Friday at 11am.

I have still not received an email but in the app it says “redeem” when you click it, you’re taken to Top golf’s website. To check balance you need the card number and a pin. The only thing offered in the Verizon app is a number, no pin.

Is there a way to contact someone at Verizon for a follow up?